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Configuring the FortiGate Voice PSTN and PBX settings Example FortiGate Voice branch office configuration
FortiGate Voice Version 4.0 MR1 Administration Guide
24 01-410-112851-20100601
http://docs.fortinet.com/ • Feedback
4 Select Apply to save the changes.
To add a VoIP provider
Use the following procedure to add the information required by the FortiGate Voice unit to
use a VoIP provider for routing SIP calls on the main office. In the example, the
organization uses a third-party VoIP provider to handle VoIP calls between the head office
and the branch office.
1 Go to PBX > Service Providers > SIP Trunk.
2 Configure the following settings.
3 Select OK to add the VoIP provider.
To add a dial plan for dialing the PSTN and the main office
Dial plans are used to route calls made from an extension to an external phone system.
The external phone system can be the PSTN or a VoIP provider. To route calls to an
external phone system you add dial plan rules that include a dial pattern and list of
outgoing destinations. When the FortiGate Voice unit receives a call from an extension
and the number dialed matches a pattern in a dial plan rule, the FortiGate Voice unit
routes the call to the outgoing destination added to the dial plan.
SMTP Server The name or IP address of an email server that the FortiGate
Voice unit can send email notifications to when PBX users
receive a voicemail. For example: mail.example.com.
You can optionally create an email account on the email server
for the FortiGate Voice unit.
Authentication Select if the email server requires authentication.
User Name Enter a valid username for an account on the email server.
Password Enter the password for the account on the email sever.
Name VoIP_Provider_1
A name for the VoIP provider. This can be any name.
Domain 192.168.20.10
The VoIP provider’s IP address. This could also be the VoIP
providers domain name (for example, voip.example.com).
User Name Enter a valid user name for an account on the VoIP provider’s
server. This could also be a phone number including area code,
depending on the requirements of the VoIP provider.
Password Enter the password for the account on the VoIP provider’s SIP
sever.
Authorization User Name Enter a valid authorization user name for an account on the VoIP
provider’s server if required by the VoIP provider.
Display User Name Enter a valid display user name for an account on the VoIP
provider’s server if required by the VoIP provider.
Account Type Select Static or Dynamic depending on the account with the VoIP
provider.
Registration Interval If this is a dynamic account with the VoIP provider, enter the
registration interval as required by the VoIP provider. After each
registration interval the FortiGate Voice renews the registration of
the account with the VoIP provider.
DTMF Method Auto
Auto means the VoIP provider’s server and the FortiGate Voice
unit will negotiate to select a DTMF method. You could also
select a specific DTMF method if required.