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Example FortiGate Voice branch office configuration Configuring the FortiGate Voice PSTN and PBX settings
FortiGate Voice Version 4.0 MR1 Administration Guide
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3 Select OK.
To configure basic PBX system and voicemail notification settings
Use the following procedure to configure PBX system settings and voicemail notification
email settings that affect the overall performance of the PBX service and all of the users of
it. Usually you would configure these settings once and rarely thereafter.
1 Go to PBX > Calling Rules > Setting.
2 Configure the following settings.
3 Configure the voicemail notification email settings.
Caller ID Protocol Select the caller ID protocol required by PSTN line that the fxo
interface is connected to. Contact your service provider for the name
of the protocol to use.
Caller ID Indicator Select the caller ID indicator required by the PSTN line. Contact your
service provider for details.
Ring # Set the number of rings to wait before receiving caller ID information.
In most cases, enter 1 to send caller ID information between the first
and second ring.Contact your service provider for details.
Hang-up Options Configure the following options to configure how the FortiGate Voice
unit hangs up calls from the PSTN.
Hang up on Polarity
Reversal
Select if the PSTN line uses polarity reversal to indicate a call has
been hung up. Contact your service provider for details.
Hang up on Busy Tone Select if you want the FortiGate Voice unit to hang up automatically
when it receives a busy tone when attempting to dial a number on the
PSTN.
Busy Tone Detection # The number of busy tones that the FortiGate Voice receives before
hanging up if Hang up on Busy Tone is selected.
Busy Tone Duration Tune the FortiGate Voice unit to accurately detect busy tones on this
PSTN line. You can change the default settings if busy tones are not
accurately detected.
Busy Tone Interval
Administrative Status Set to Up if the fxo interface is connected to the PSTN and you want
to be able to receive and send calls on this PSTN interface.
Extension Range 6XXX
The example extension range means that every extension added
to the FortiGate Voice unit must have an extension that begins
with the number 6 and includes three more numbers.
Country Code Enter the international country calling code for the country or
region in which you are installing the FortiGate Voice unit.
Local Area Code Enter the local area code for the country or region in which you
are installing the FortiGate Voice unit.
Voicemail Access *97
Phone users on the internal network can dial *97 to get their
voicemail.
Outgoing Prefix 9
Phone users must dial 9 to get an outside line. The outgoing
prefix should not be the same as the first number of the
extension range.
Max Voicemail Duration 60 seconds
Limits a single voicemail message to 60 seconds.