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Chapter 1 Ericsson MD-110 Serial Integration
Testing the Integration
1-12
Ericsson MD-110 Serial Integration Guide
OL-1290-01
Step 3 Set the Rings to Wait For field to 3.
Step 4 Click the Save icon.
To test supervised transfer
Step 1 From Phone 2, enter the access code necessary to get an outside line, then enter
the number outside callers use to dial directly to Cisco Unity.
Step 2 On the Status Monitor, note the port that handles this call.
Step 3 When you hear the opening greeting, enter the extension for Phone 1. Hearing the
opening greeting means that the port is configured correctly.
Step 4 Confirm that Phone 1 rings and that you do not hear a ringback tone on Phone 2.
Instead, you should hear the indication your phone system uses to mean that the
call is on hold (for example, music or beeps).
Step 5 Do not answer Phone 1, and confirm that the state of the port handling the call
remains “Busy.” This state and hearing an indication that you are on hold mean
that Cisco Unity is supervising the transfer.
Step 6 Confirm that, after three rings, you hear the greeting for Example Subscriber.
Hearing the greeting means that Cisco Unity successfully recalled the
supervised-transfer call.
Step 7 During the greeting, hang up Phone 2.
Step 8 On the Status Monitor, confirm that the state of the port handling the call changes
to “Idle.” This state means that the port was successfully released when the call
ended.
To return Example Subscriber to the default settings
Step 1 In the Cisco Unity Administrator, go to Subscribers > Subscribers > Call
Transfer.
If Example Subscriber is not displayed, click the Find icon (the magnifying glass)
in the title bar, then click Find, and select Example Subscriber in the list that
appears.