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Ericsson MD-110 Serial Integration Guide
OL-1290-01
Chapter 1 Ericsson MD-110 Serial Integration
Testing the Integration
Testing the Integration
To test whether Cisco Unity and the phone system are integrated correctly,
perform the procedures in the order listed.
If any of the steps indicates a failure, see the following documentation as
appropriate:
• The installation guide for the phone system
• Cisco Unity Troubleshooting Guide
• This integration guide
To set up the test configuration
Step 1 Set up two test extensions (Phone 1 and Phone 2) on the same phone system that
Cisco Unity is connected to.
Step 2 Set Phone 1 to forward calls to the Cisco Unity pilot number when calls are not
answered.
Step 3 In the Cisco Unity Administrator, go to Subscribers > Subscribers > Profile.
If Example Subscriber is not displayed, click the Find icon (the magnifying glass)
in the title bar, then click Find, and select Example Subscriber in the list that
appears.
Step 4 In the Extension field, enter the extension of Phone 1.
Step 5 Click the Save icon.
Step 6 In the navigation bar, click Call Transfer to go to Subscribers > Subscribers >
Call Transfer for Example Subscriber.
For more information on transfer settings, refer to the “Subscriber Template Call
Transfer Settings” section in the Help for the Cisco Unity Administrator.
Step 7 Under Transfer Incoming Calls, click Yes, Ring Subscriber’s Extension, and
confirm that the extension number is for Phone 1.
Step 8 Under Transfer Type, click Release to Switch.
Step 9 Click the Save icon.
Step 10 In the navigation bar, click Messages to go to Subscribers > Subscribers >
Messages for Example Subscriber.