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Basic Call Handling
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
• You cannot place an intercom call on hold.
Note If you log into your desk phone every day using your Extension Mobility profile, make sure
that your system administrator configures your Extension Mobility profile to include the
intercom feature.
.
If you want to... Then...
Place an intercom call to a
preconfigured intercom target
Press (intercom target line) and, after you hear the
intercom-alert tone, begin speaking.
Place an intercom call to any
intercom number
Press (an intercom line). Enter the intercom target number or
press a speed-dial number for your target. After you hear the
intercom-alert tone, begin speaking.
Receive an intercom call When you hear the intercom-alert tone, handle the call in one of these
ways:
• Listen to the message in one-way audio.
• Speak to the caller by pressing (active intercom line).
• Press EndCall with the intercom call in focus.