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QUICK REFERENCE
Cisco Unified IP Phone
7962G and 7942G for
Cisco Unified
Communications
Manager 7.1(2)
(SCCP and SIP)
Softkey Definitions
Phone Screen Icons
Button Icons
Common Phone Tasks
Softkey Definitions
AbbrDial Dial using a speed dial index
number
Answer Answer a call
Back Return to the previous Help topic
Barge Add yourself to a call on a shared
line
CallBack Receive notification when a busy
extension becomes available
Cancel Cancel an action or exit a screen
without applying changes
cBarge Add yourself to a call on a shared
line and establish a conference
CFwdALL Set up/cancel call forwarding
Clear Delete records or settings
Close Close the current window
ConfList View conference participants
Confrn Create a conference call
Delete Remove characters to the right of
the cursor when using EditDial
Details
(SCCP only)
Open the Details record for a
multiparty call in the Missed Calls
and Received Calls logs
Dial Dial a phone number
DirTrfr
(SCCP only)
Transfer two calls to each other
DND Turn on/off Do Not Disturb
(DND)
EditDial Edit a number in a call log
EndCall Disconnect the current call or the
current intercom call
Erase Reset settings to their defaults
Exit Return to the previous screen
Common Phone Tasks
View online help on
the phone
Press .
Place a call Go off-hook before or
after dialing a number.
Redial a number Press Redial. Or press
the Navigation button
while on-hook to see
your Placed Calls log.
Switch to the handset
during a call
Pick up the handset.
Switch to the speaker
or headset during a call
Press or , then
hang up the handset.
Mute your phone Press .
Use your call logs Press to choose a
call log. To dial,
highlight a listing and go
off-hook.
Edit a number Press EditDial, << or >>.
Hold/resume a call Press Hold or Resume.
Transfer a call to a new
number
Press Transfer, enter the
number, then press
Transfer again.
Place an intercom call Press intercom button,
enter a number if
necessary, and speak
after you hear the tone.
Start a standard (ad
hoc) conference call
Press more > Confrn,
dial the participant, then
press Confrn again.