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Basic Call Handling
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Tip
If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system
administrator for more information.
Ending a Call
To end a call, hang up. Here are some more details.
Answer a priority call (SCCP
phones only)
Hang up the current call and press
Answer.
Prioritizing Critical Calls,
page 44
Answer a call on your mobile
phone or other remote
destination
Set up Mobile Connect and answer
your phone.
When you enable Mobile Connect:
• Your desktop and remote
destinations receive calls
simultaneously.
• When you answer the call on your
desktop phone, the remote
destinations stop ringing, are
disconnected, and display a
missed call message.
• When you answer the call on one
remote destination, the other
remote destinations stop ringing,
are disconnected, and a missed
call message is shown on the other
remote destinations.
Using Cisco Extension
Mobility, page 46
If you want to... Then...
Hang up while using the handset Return the handset to its cradle. Or press EndCall.
Hang up while using a wired headset Press . If you want to keep headset mode activate, press
EndCall.
If you are using a wireless headset, refer to the wireless
headset documentation.
Hang up while using the speakerphone Press or EndCall.
Hang up one call but preserve another
call on the same line
Press EndCall. If necessary, remove the call from hold first.
If you want to... Then... For more information, see...