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Cisco IP Phone 7960G and 7940G 1
Getting Started
How to Use this Guide
This guide provides you with an overview of the features available on your phone. You can read it
completely for a solid understanding of your phone’s capabilities, or refer to the table below for
pointers to commonly used sections.
If you want to... Then
Explore your phone on your own Press or on the phone when you need assistance.
Review safety information See the “Safety and Performance Information” section on
page 2.
Connect your phone See the “Connecting Your Phone” section on page 5.
Use your phone after it is installed Start with the “An Overview of Your Phone” section on page 8.
Learn about the display See the “Phone Screen Features” section on page 11.
Select calls or switch between calls See the “Call-Handling and Navigation Tips” section on
page 12.
Make calls See the “Placing a Call” section on page 17.
Put calls on hold See the “Using Hold and Resume” section on page 21.
Mute calls See the “Using Mute” section on page 21.
Transfer calls See the “Transferring a Connected Call” section on page 22.
Make conference calls See the “Making Conference Calls” section on page 24.
Share a phone number See the “Using a Shared Line” section on page 29.
Use your phone as a speakerphone
or switch between audio devices
See the “Using a Handset, Headset, and Speakerphone” section
on page 34.
Change volume levels or the ringer
sound
See the “Customizing Phone Settings” section on page 36.
Set up speed dialing See the “Setting Up Speed Dial Features” section on page 38.
View your missed calls See the “Using Voice Messaging, Call Logs, and Directories”
section on page 39.
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