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Tips
• When you press PickUp and GPickUp, you connect to the call that has been ringing for the longest
time.
• With OPickUp, your system administrator can associate multiple call pickup groups with your
group and assign a priority to the groups. When you press OPickUp, you connect to the ringing
call in the pickup group with the highest priority.
• If you want to pick up the call on an extension other than your primary line, first press (an
available line button) and then press a Call PickUp softkey.
If you want to... Then...
Answer a call that is ringing on
another extension within your call
pickup group
Press PickUp to connect to the call. (You might have to go
off-hook to press PickUp.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press PickUp. In this
case, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
Press GPickUp. (You might have to go off-hook to press
GPickUp.) Enter the group pickup code provided by your
system administrator to connect to the call.
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press GPickUp and
enter the group pickup code. In this case, press Answer to
connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
Press OPickUp to connect to the call. (You might have to go
off-hook to press OPickUp.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press OPickUp. In this
case, press Answer to connect to the call.