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Advanced Call Handling
Cisco IP Phone 7960G and 7940G 31
Preventing Others from Viewing or Barging a Shared-Line Call
If you share a phone line, you can use the Privacy feature to prevent others who share the line from
viewing your calls or barging your calls (adding themselves to calls on the shared line using the Barge
or cBarge feature).
Tips
• If a phone that shares your line has Privacy enabled, you can make and receive calls using the
shared line as usual. However, you cannot add yourself to existing calls on the shared line, and the
barge softkeys will not be available to you.
• The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple
shared lines on your phone and Privacy is enabled, coworkers will not be able to view or barge
calls on any of your shared lines.
Tracing Suspicious Calls
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
If you want to... Then...
Prevent others from viewing or
barging any calls on a shared line
Enable Privacy by pressing Private. When Privacy is on, this
icon appears next to the Privacy feature button:
Allow others to view or barge any
calls on a shared line
Disable Privacy by pressing Private. When Privacy is off, this
icon appears next to the Privacy feature button:
If you want to... Then...
Identify a suspicious call Press MCID. You will hear a special tone and see the message, “MCID
successful” on your phone. The call remains active until you end the call.