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An Overview of Your Phone
Cisco IP Phone 7960G and 7940G 13
Understanding Call Icons
Your phone displays icons to help you determine the call state (whether the call is on hold, ringing,
connected, and so on). Call state icons appear in the call activity area next to specific calls.
Selecting Calls
Many phone features require that you select the calls you want to use with a particular feature. For
example, if you have four held calls, but only want to join two of them to a conference call, you can
select the calls that you want to add to the conference before activating the feature.
Icon Call State Description
Connected call You are currently connected to the other party. Many phone features
require that you have a connected call.
Incoming call,
ringing
An incoming call is ringing on one of your lines. See the “Answering a
Call” section on page 20 for details.
Outgoing call,
ringing
An outgoing call is ringing on the other party’s line. See the “Placing a
Call” section on page 17 for details.
Call on hold You have put this call on hold. (When displayed next to a phone line, this
icon indicates that all calls on the line are on hold.)
Outgoing call,
busy line
The outgoing call that you placed has reached a busy line.
Remote-in-use Another phone that shares your line has a connected call. See the “Using
a Shared Line” section on page 29 for details.
Authenticated
call
See the “Making and Receiving Secure Calls” section on page 32 for a
description of this icon.
Encrypted call See the “Making and Receiving Secure Calls” section on page 32 for a
description of this icon.
If you want to... Then...
Highlight a call Use the Navigation button to scroll through the call list. Highlighted calls
appear slightly darker than other calls.
Select a call Highlight a connected or held call and press Select. Selected calls are
indicated with a next to them.
Verify selected calls Use the Navigation button to scroll through the list of calls. Selected calls are
indicated with a and are grouped together in the call list.