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Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)
OL-15498-01
Chapter 7 Monitoring the Cisco Unified IP Phone Remotely
Device Logs
Device Logs
The Device Logs area on a phone’s web page provide information you can use to help monitor and
troubleshoot the phone:
• Debug Display area—Provides information that may be useful to the Cisco TAC if you require
assistance with troubleshooting.
• Stack Statistics area—Displays information about the phone’s stack tasks. See the “Stack Statistics”
section on page 7-11 for detailed information.
• Status Messages area—Displays up to the 10 most recent status messages that the phone has
generated since it was last powered up. See the
“Status Messages” section on page 7-11 for detailed
information.
Tx size256to511 Total number of packets transmitted, including bad packets, that are between
256 and 511 bytes in size
Tx size512to1023 Total number of packets transmitted, including bad packets, that are between
512 and 1023 bytes in size
Tx size1024to1518 Total number of packets received, including bad packets, that are between
1024 and 1518 bytes in size
cos 0 Drop Total number of packets with Class of Service 0 dropped because of threshold
checking
cos 1 Drop Total number of packets with Class of Service 1 dropped because of threshold
checking
cos 2 Drop Total number of packets with Class of Service 2 dropped because of threshold
checking
cos 3 Drop Total number of packets with Class of Service 3 dropped because of threshold
checking
cos 4 Drop Total number of packets with Class of Service 4 dropped because of threshold
checking
cos 5 Drop Total number of packets with Class of Service 5 dropped because of threshold
checking
cos 6 Drop Total number of packets with Class of Service 6 dropped because of threshold
checking
cos 7 Drop Total number of packets with Class of Service 7 dropped because of threshold
checking
bpdu Drop Total number of Bridge Protocol Data Unit frames dropped because of
threshold checking
overflow Drop Total number of packets dropped because of an internal queue overflow
Neighbor Device ID Identifier of a device connected to this port
Neighbor IP Address IP address of the neighbor device
Neighbor Port Neighbor device port to which the phone is connected
Table 7-4 Port Statistics Area Items (continued)
Item Description