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Operational Features
5-94 41-001160-00, Release 2.1, Rev 04
IP Phone Administrator Guide
Operational IP Phone Features
State-Based Softkeys (55i, 57i, 57i CT only)
Users and administrators can configure a specific state to display when a softkey
is being used. Available states you can configure for each softkey include:
• idle - The phone is not being used.
• connected - The current line is in an active call (or the call is on hold)
• incoming - The phone is ringing.
• outgoing - The user is dialing a number, or the far-end is ringing.
• busy - The current line is busy because the line is in use or the line is set as
“Do Not Disturb”.
The following table identifies the applicable default states for each type of
softkey you can configure on the IP phone.
Softkey Type Default States
None All states disabled.
Line idle, connected, incoming, outgoing, busy
Do Not Disturb
(DND)
idle, connected, incoming, outgoing, busy
Speeddial idle, connected, incoming, outgoing, busy
Busy Lamp Field
(BLF)
idle, connected, incoming, outgoing, busy
BLF List idle, connected, incoming, outgoing, busy
Auto Call
Distribution (ACD)
idle
Directed Call
Pickup (DCP)/
Group Call Pickup
(GCP)
idle, connected, incoming, outgoing, busy
XML idle, connected, incoming, outgoing, busy
Flash All states disabled.
Sprecode connected
Park connected
Pickup idle, outgoing