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Hunt Groups 79
Logging In to a Hunt
Group
When your administrator gives you your hunt group membership
information, you can log in to your hunt group (or groups if you have
been assigned membership in multiple groups). You must be logged in to
a hunt group to receive calls for that group.
You must be logged in to your VCX system account before you can log in
to a hunt group. If you are not logged in to the VCX system, which
requires password authentication, you cannot log in to a hunt group. See
the overview section for your phone in this guide.
To log in to a hunt group:
1 Select Features.
2 Scroll to Hunt Group Login Enabled.
3 Press Select.
4 Enter the group number.
5 Enter the group password and press #.
To log out of a hunt group, repeat the steps used to log in.
Hunt Group
Interaction With
Other Features
This section describes how participation in a hunt group interacts with
other VCX phone features. Note the following considerations:
■ A hunt group member that is logged into a hunt group then initiates a
malicious call trace on a call, is immediately logged off of all hunt
groups that they belong to. All directly-dialed internal calls can still be
accepted by that member.
■ With a hunt group, the VCX User Interface Selective Ringing feature
allows you to change the default ring tone to one of 27 ring tones,
delay the ring for a specified number of seconds, or silence the ringer
and only allow the phone to flash.
■ A hunt group call can be added to a conference. The member
receiving the call can conference with another extension or with
another hunt group. Both announced and unannounced conferences
are supported (see
Setting up a Conference Call).
■ A hunt group call can be put on hold and taken off hold without
losing the caller.
■ If a hunt group member puts a call on hold, that member can
receive other calls.