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4
Using Unique Extensions 30
Class of Service Override 31
Terminating Calls 32
Using the Telephone Display Panel 32
Controlling the Volume 33
Using the Hands Free Feature 34
Using a Headset 35
Returning to the Headset After a Long Delay 35
Putting a Call on Hold 36
Music on Hold 36
Dialing a New Call While on a Call 36
Answering a New Call While on a Call 37
Transferring a Call 37
Unattended Transfer 37
Attended Transfer 38
Serial Transfer 38
Mapped Button Method 38
Serial Transfer Feature Code Method 39
Muting Calls 39
Mute Ringer 39
Activating Do Not Disturb 40
Activating Malicious Call Trace 41
4 FEATURE CODES
Feature Code Overview 44
Feature Codes 44
5 STANDARD FEATURES
Viewing the Call Logs 52
Viewing the User Directory 52
Controlling Caller ID 53
Using the Telephone User Interface 54
Using the VCX User Interface 54
Setting up a Conference Call 55
Setting up an Unannounced Conference 55
Setting up an Announced Conference 55
Adding a Recipient to an Existing Conference 56