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INDEX
Numbers
3105 Attendant Console 99
creating labels 102
figure and features 101
overview 100
A
accessing the VCX User Interface 84
all calls (call forwarding)
set through VCX User interface 88
All Ports Busy message 112
answering a call 28
B
Barge In 71
bracket
3103, telephone support 108
bridging extensions
enabling 91
busy line (call forwarding)
set through VCX User interface 88
set with a feature code 64
C
call coverage
forwarding calls to 89
call fallback (call forwarding) 88
call forward
problems with 113
call forwarding
all calls 64, 88
busy line 64, 88
ring no answer 64, 88
setting up 88
call history
through the VCX User Interface 85
viewing 52
call park 66
call pickup 69
feature interaction 70
call waiting 60
Caller ID
sending or blocking 53
caller ID
controlling 91
calling Hunt Group 77
calls
answering 28
answering a second call 37
answering for a group 69
answering for another user 69
camp on 57
dialing a second call 36
dropping 32
forwarding to call coverage 89
forwarding to voicemail 59
forwarding using feature codes 64
forwarding using the VCX User interface 88
holding 36
making 29
missed 33
muting 39
parking 66
redialing 30
tracing a malicious call 41
transferring 37
camp on 57
circular Hunt Group 77
Class of Service
overriding 31
cleaning telephones 112
conference call
announced 55
cascaded conference 56
dropping recipients 56
setting up 55
unannounced 55
configuration
interface options 14
connecting telephones
caution, RJ-45 versus RJ-11 jacks 107
electrical power 106
Console Manager Software 99
features 104
contrast 23