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Forwarding Calls to Voice Mail 59
Forwarding Calls to
Voice Mail
You can forward all incoming calls to your voice mailbox.
When you forward incoming calls to your voice mailbox:
■ An incoming call rings once on your phone and is then sent to your
voice mailbox. If you are logged in to multiple phones, each using the
same phone number, and one of the phones enables forward to voice
mail, the feature applies to all phones—an incoming call rings once on
all of the phones and is then sent to your voice mailbox.
■ If you enable forward to voice mail while one or more calls are ringing,
whether you are on-hook or off-hook, the pending calls are sent to
your voice mailbox and forward to voice mail is enabled for all
subsequent calls.
■ If you are a Hunt Group member, personal (non-Hunt Group) calls go
to your voice mailbox. However, Hunt Group calls always ring on a
member’s phone, regardless of your personal phone setting.
To forward incoming calls to your voice mailbox for a Manager’s phone:
1 Press the Features soft button.
2 Scroll to the Forward to Mail feature.
3 Press the Select soft button.
To disable this feature, repeat steps 1 through 3.
Transferring a Call
to Another User’s
Voice Mail
You can transfer a connected call directly to another subscriber’s voice
mail rather than that subscriber’s phone extension. The subscriber can be
located locally or at a remote site.
To transfer a call to another subscriber’s voice mail:
1 Press the Features soft button + 441.
The Display Panel shows the following prompt:
Transfer VMail Number:
2 Enter the extension of the subscriber whose mailbox will receive the call.
The caller hears the mailbox greeting of the target subscriber but the
subscriber’s phone does not ring.
To disable this feature, repeat steps 1 through 4.