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Appendix
Troubleshooting
The display shows Press [HOLD] on base for 4 sec, then press [#] on
handset. The handset does not work at all.
The handset is deregistered from the telephone base. To register it back:
1. Place the handset in the telephone base. Make sure it displays Press [HOLD]
on base for 4 sec, then press [#] on handset.
2. Press and hold HOLD on the telephone base for about four seconds until the
telephone base displays Registering handset.
3. While the handset is still in the telephone base, press # (pound key) on the
handset. The handset shows Registering... Please wait. Both the telephone
base and the handset show HANDSET X Registered (X represents the handset
number assigned) and you hear a beep when the registration completes. This
process takes about 60 seconds.
If the registration fails, the handset shows Registration failed. Remove the
handset from the telephone base and place it back in. Then repeat Steps 1 to 3
again.
I cannot dial out.
First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone before producing a dial tone. Wait
an extra second before dialing.
If the other telephones in your home are having the same problem, the problem is
in the wiring or telephone service. Contact your telephone service provider (charges
may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial
from another room in your home with less background noise.
Low battery shows on handset screen.
Place the handset in the telephone base for recharging.
Remove and install the battery again and use it until fully depleted, then recharge the
handset in the telephone base for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does
not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE light
on the handset should be on.
Remove and install the battery again, then charge for up to 16 hours.
If the handset is in the telephone base but the CHARGE light on the handset is not
on, refer to The CHARGE light is off in this section (page 75).
If the battery is completely depleted, it may take up to 30 minutes to charge the
handset before Low battery appears on the screen (page 4).
Purchase a new battery. Refer to the Battery section (page 4).
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