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Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left on your
telephone service provider’s voicemail (fees may apply). Your telephone’s
built-in answering system messages and voicemail messages are separate.
Each alerts you to new messages differently.
If the
1
icon and a line number appear on the handset and telephone
base, your telephone service provider is indicating that it has new voicemail
for you. To listen to your voicemail, you typically dial an access number
provided by your telephone service provider, followed by a security code
or PIN.
If the
/MAILBOX LINE 1 or /MAILBOX LINE 2 button on the
telephone base flashes, your digital answering system has new messages
for you. To listen to the messages, press the flashing mailbox button.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail.
To check what services you have and how to access them, contact your
telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service. You can also use your telephone answering system
and voicemail together by setting your built-in answering system to answer
before voicemail answers as described below. To learn how to program your
voicemail settings, contact your telephone service provider. Then, if you are
on a call, or if the answering system is busy recording a message and you
receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings; in this case, allow six seconds per ring when determining the
appropriate setting.
Message capacity
The answering system of line 1 and line 2 can each record and store up to
99 messages. Each message can be up to four minutes in length. The total
storage capacity of each telephone line for the announcement, messages
and memos is approximately 14 minutes. The actual recording time depends
on individual message characteristics. Messages remain available for replay
until you delete them.
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Answering system operation