Filter
Top Products
Automatic Call Distribution
Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations
6-16 Strata DK Programming 5/00
Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/
Overflow Substitution Destinations
Initialized Default: Port 000
✱ ✱ ✱ ✱6SNU✱ +ROG 6SNU +ROG 6SNU +ROG 6SNU +ROG
Processor ACD Group Numbers
DK40i, RCTUA, RCTUBA/BB, B1CU 01~08
RCTUC/D, B2CAU/CU, B3CAU/CU 01~16
RCTUE/F, B5CAU/CU 01~16
DK40i RCTUA RCTUBA/BB RCTUC/D RCTUE/F DID/Tie/DNIS/ANI Overflow Substitution Destination
000~027 000~031 000~079 000~239 000~335 Station or Attendant Console [PDN] Program 04 Port Number
500~527 500~531 500~579 500~739 500~835 [PhDN] Program *
*04 Port Number
900~915 900~915 900~915 900~915 900~915 Distributed Hunt Group Program
*
04 Port Number
B1CU B2CAU/CU B3CAU/BU B5CAU/BU DID/Tie/DNIS/ANI Overflow Substitution Destination
000~055 000~0111 000~191 000~335 Station or Attendant Console [PDN] Program 04 Port Number
500~579 500~739 500~739 450~785 [PhDN] Program *
*04 Port Number
900~915 900~915 900~915 900~915 Distributed Hunt Group Program
*
04 Port Number
ACD Group Number Destination
DATA =
DID/Tie/DNIS/ANI Overflow Substitution Destination
SELECT = 2
SELECT = ACD Group Number