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Reception/copying is
interrupted.
•• If reception or copying has been done
continuously for a long time, the print head may
have become overheated. Turn off the power
and let it cool down.
A received document or
copy prints out in strips.
•• Make sure the operation panel is completely
closed (press down on both sides).
General problems
Problem Check and remedy
Nothing appears in the
display.
•• Make sure the power cord is properly plugged
into a power outlet.
•• Connect another electrical appliance to the outlet
to confirm that it has power.
The machine does not
respond when you press
any of its keys.
•• If a beep sound is not made when you press the
keys, unplug the power cord and then plug it
back in several seconds later.
Automatic document
feeding does not work for
transmission or copying.
•• Check the size and weight of the document (see
Transmittable documents
in Chapter 3).
Voice calls taken on an
extension phone are
interrupted by the fax.
•• The fax may interrupt during a voice call if the
reception mode is set to ANS. To prevent
interruption on a tone dial extension phone,
press any three keys on the extension phone
after answering. (Note: Do not enter the code to
activate fax reception.)
No reception occurs when
polling is attempted.
•• Make sure you have not run out of paper.
•• Make sure the machine to be polled (responding
fax machine) is in the FAX reception mode.
•• If the responding machine has polling security
make sure sthat your fax number has been
entered in the responding machine’s polling
permission numbers in exactly the same way
you entered in your machine’s OWN NUMBER
SET.
Problems and Solutions
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