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Dialing and transmission problems
Problem Check and remedy
No dial tone when you pick
up the handset or press the
SPEAKER key.
•• Make sure the telephone line is connected to the
correct socket. See
Handset
in
Connections
in
Chapter 1.
Dialling is not possible.
•• Make sure the power cord is properly plugged
into a power outlet.
•• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the
wall socket.
•• Make sure that the fax is set to the correct
dialling mode for your telephone line. See Option
Setting 7 in Chapter 8.
The power is on, but no
transmission takes place.
•• Make sure that the receiving machine has fax
paper.
•• Make sure that the telephone line cord is
plugged into the TEL. LINE socket, and not the
TEL. SET socket.
•• If the receiving machine is in telephone mode
with no attendant, reception will not be possible.
•• Check the display for error messages.
•• Pick up the handset and check for a dial tone.
Call the receiving machine by normal
(telephone) dialling, and confirm its response.
Nothing is printed at the
receiving end.
•• Make sure that the document for transmission is
placed face down in the feeder.
•• Make sure that the fax paper is properly loaded
at the receiving machine.
A distorted image is
received at the other end.
•• Noise on the telephone line may cause
distortion. Try sending the document again.
•• Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem. If the problem persists, call for service.
Problems and Solutions
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