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GETTING STARTED
Using your new Samsung Voicemail Subscriber Services is as simple as following
a few simple spoken instructions. First time users should read this section as a
tutorial.You should start with the following steps:
• Access your Subscriber Services Menu - You already know how to do this.
From the Subscriber Services Menu:
• Record a Primary/No-Answer Personal Greeting. Dial [5][1].
• Record a Mailbox Greeting.Dial [5][7].
• Change your access code (Password). Dial [#][7][1].
• Record your name. Dial [#][7][2].
• Enter your directory name. Dial [#][7][3].
After you have completed the steps above your Subscriber Services are set up and
ready to use.
LISTEN TO YOUR MESSAGES
If there are new messages in your mailbox your [VMMSG] key will be lit. Call the
Samsung Voicemail by pressing this key, and when prompted enter your pass-
word.You will then be at the Subscriber Services Menu. Select [1] to listen to new
messages or [3] to listen to saved messages.
Note:After you enter your password,if “Autoplay of New Messages”is enabled and
you have new messages the Samsung Voicemail will begin to play them auto-
matically.A subscriber can control this feature.From the Subscriber Services Menu
[6] [5] toggles “Autoplay of New Messages”ON/OFF.
SUBSCRIBER SERVICES MENU
The following is a list of all the options available in the Subscriber Main Menu.
1 LISTENING TO NEW MESSAGES
11 GROUP NEW MESSAGES
2 RECORD AND SEND A MESSAGE
3 LISTENING TO OLD MESSAGES
33 GROUP OLD MESSAGES
4 ACCESS MANAGER
5 PERSONAL GREETINGS
6 MAILBOX ADMINISTRATION
8 PAUSE / RESUME
6362
ACCESSING YOUR MAILBOX
[Also known as Subscriber Services Menu]
Inside Callers
[Subscriber logging in from their Desk]
• Dial the voicemail access number or press the key assigned to ring
the Samsung Voicemail [VMMSG].
• Enter your personal password when prompted (the default password is
0000).
Outside Callers [Subscribers calling from Cell Phones or outside of the
office environment]
• Dial the phone number that will be answered by the Samsung Voicemail.The
main greeting will answer.
• At the main greeting dial [#] plus your Subscriber (or mailbox) number
(Subscriber and Mailbox numbers will usually match your extension number).
• Enter your personal password when prompted (the default password is
0000).
Access your Subscriber Services (or Mailbox) from a Station
other than your Own (or checking a mailbox associated with a
different station)
• Press the [VMMSG] key or dial the voicemail group number. You will be
prompted to enter a password.
• Press [✱].This will take you to the Main Auto Attendant Menu.
• Press [#] plus the Subscriber number of your choice.You will be prompted to
enter you password.
At this point the inside and outside callers follow the same instructions. You will
hear a message stating the number of messages left in your mailbox.You will then
hear the Subscriber Services Menu with the following options:
1 Listen to New Messages - S
ee Listening to your Message.
2 Record and Send Message - See Sending Messages.
3 Review Saved Messages - See Listening to your Message.
4 Access Manager - See Access Manager.
5 Personal Greetings - See Personal Greetings.
6 Mailbox Administration - See Mailbox Administration.
# Personal Services - See Personal Services.
✱ Return to Main Menu.
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