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ABOUT THIS BOOK
Samsung’s new OfficeServ Technology keyset model,ITP-5021D,is part of the iDCS
500 Release 2.
The ITP-5021D IP keyset represents a new concept of Internet phone,in that it uses
an IP address to Send/Receive voice and data. For voice communications, the ITP-
5021D uses the data network line already in place in most offices and increasing
number of homes.
The ITP-5021D keysets incorporate an LCD screen,which provides important infor-
mation for the user, to make using the keyset easier and more convenient.
Your keyset is the most visible part of your telephone system.Please take the time
to study this guide and to become familiar with the operation of your keyset.Keep
this guide handy, as you may need to look up instructions for infrequently used
features.
Learning to use your keyset correctly will make everyday telephone communica-
tions a breeze.
This book is written based on the factory default settings for the feature access
codes. Sometimes, due to programming requirements, these codes may be
changed. If you find that a feature code does not work as described in this book,
please contact your installation and service company to determine the correct
code.
1
SPECIAL APPLICATION MENU ..................................................61
Menu Options.........................................................................................................61–63
Outgoing Call Lo
g ....................................................................................................61
Incoming C
all Log ...................................................................................................61
Speed Dial...................................................................................................................62
Direc
tory Dial ..........................................................................................................62
Forward Set .........................................................................................................62
Alarm Reminder .......................................................................................................62
SVMi-8 / SVM
i-16E
....................................................................................64
Accessing y
our Mailbox ............................................................................................65
SVMi-8/SVM
i-16E Subscriber Services Menu Diagram .............................66–67
Getting Started ...............................................................................................................68
Listen t
o your Messages .............................................................................................68
Subscriber Ser
vices Menu .........................................................................................68
Listening to Old or New Messages .........................................................................69
Group New or Old Messages ....................................................................................70
Record and Send a Message ..............................................................................70–71
Access Manager ......................................................................................................71
P
ersonal Greetings ................................................................................................73
Mailbox Administration .......................................................................................75
Message Broadcast ......................................................................................................77
P
ersonal Services ....................................................................................................78
Personal Administration Settings ............................................................................79
Keyset User Features .............................................................................................80
Shortcuts .........................................................................................................................82
Interactive Displays .......................................................................................................82
PERSONAL SPEED DIAL NUMBERS ............................83–84
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ITP-5021D
Table of Contents