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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 MARCH 2004
1.6
1.4 CALL FORWARDING
The iDCS 500 allows the system administrator to program the call forward destinations
for other station users. This MMC also allows call forward to be set after the destination
has been entered.
The iDCS 500 system allows four types of call forwarding: FORWARD ALL, FORWARD
NO ANSWER, FORWARD BUSY, and FORWARD DND. There is an additional option,
FORWARD BUSY/NO ANSWER, that allows both of these options to be activated at the
same time, provided that destinations have been entered for both. The destinations for
all these forwards can be either an internal number or an external number.
0 = FORWARD CANCEL 3 = NO ANSWER
1 = ALL CALL 4 = BUSY/NO
ANSWER
2 = BUSY 5 = FORWARD DND
0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC
102. It will not remove the programmed destination and
will not override any preset forward settings in MMC 316
.
1 = ALL CALL This option, when set, will forward all calls to the
programmed destination. If the programmed destination
is a station then that station can call the forwarded
station to put calls through.
2 = BUSY This option, when set, will forward calls to the
programmed destination when the forwarded keyset is
busy.
3 = NO ANSWER This option, when set, will forward calls to the
programmed destination if the forwarded station
does not answer a call before the forward no answer
timer in MMC 502
expires.
4 = BUSY/NO ANSWER This option will activate both the BUSY option and the
NO ANSWER option at the same time.
5 = FWD DND This option will forward all calls to the programmed
destination whenever the forwarded station goes into
DND.
ACTION DISPLAY
1. Press the transfer key followed by 102
Display shows
[201] FORWARD
0:FORWARD CANCEL
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