Samsung ITP-5021D Telephone User Manual


 
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TRANSFER TO VOICE MAIL
This feature is used to send a call directly to a voice mailbox.Your keyset must have
a correctly programmed VT button to accomplish this.To transfer a call directly to
a voice mailbox:
While on a call, press the VT button and dial the mailbox number.
Hang up when dialing is completed.
CALL WAITING
If an outside call has been camped-on to your phone or another station has
camped-on to you:
Your keyset will ring and the call that is waiting for you (camped-on) will flash.
Press the flashing button to answer; your other call will go on hold automati-
cally if your station has the Automatic Hold feature set. If not, you must press
HOLD and then the flashing button—OR—finish the first call and hang up;
the waiting call will ring.
Lift the handset or press the ANS/RLS or SEND button to answer.
NOTE: Intercom calls will not go on Automatic Hold.
CONFERENCE CALLS
You may conference up to five parties (you and four others) in any combination of
outside lines and internal stations in any order.
While engaged in a conversation,press the CONFERENCE button and receive
conference tone.
Make another call, either intercom or outside,press the CONFERENCE button
and receive conference tone.
Make another call or press the CONFERENCE button to join all parties.
Repeat the last step until all parties are added.
NOTE: When attempting to add another party to the conference and you are not
able to reach the desired person,hang up. Simply press the CONFERENCE button
again to return to your previous conversation.
To drop a party from your conference call:
Press CONFERENCE and dial the extension or line number that is to be
dropped.
Press CONFERENCE again to reestablish the conference.
NOTE:To leave the conference, hang up. Control is passed to the next internal sta-
tion. If there are no internal stations and you wish to leave outside lines connect-
ed together in a trunk to trunk conference, press the CONFERENCE button plus
the CALL button that the call appears on or follow the instructions to drop a party
and use your extension number. When they hang up, the lines will release auto-
matically.Press CONFERENCE to rejoin a trunk to trunk conference.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto Hold
feature turned on (See C
ustomizing Your Keyset
) and all of the outside lines involved
in the conference appear as buttons on your keyset, you can split the conference
into separate calls as follows:
Press any one of the outside line buttons. That outside line indicator will
remain steady to indicate you are still connected to it. All other outside lines
in the conference will be placed on system hold at your keyset. All intercom
callers in the conference will be disconnected.You may now speak with each
caller privately and transfer them as usual, or reestablish another conference.
FORWARDING CALLS
This option allows for one button Call Forward setting.You may forward your calls
to another station, station group or external destination.
Call forwarding may be set in several different manners:
1. From the dial pad,dial 60 plus the extender (see below) that corresponds with
the type of forwarding desired,followed by the station number to forward to.
60 + 0 Call Forward Cancel. Cancels all call forwarding from the station.
60 + 1 Call Forward All Calls. Forwards all calls under any condition.
60 + 2 Call Forward Busy. Forward calls to another station when you are on
the phone.
60 + 3 Call Forward No Answer. Forward calls to another station when you
don’t answer.
60 + 4 Call Forward Busy/No Answer. Sets both Forward Busy and Forward
No Answer.
60 + 5 Call Forward DND. Forwards calls when you activate DND.
60 + 6 Call Forward Follow Me.Forward calls to the station where you cur-
rently are.
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