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SoundPoint IP 32x/33x User Guide
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2 (Optional) If multiple lines are configured on your phone, select the line to forward from the list
using the up and down arrow keys.
3 Using the Up and Down arrow keys, select the forwarding type you want to change and then press
the Select key. The options are:
○ Always—Forward all incoming calls
○ No Answer—Forward incoming calls if not answered by a certain time
○ Busy—Forward when you are already in a call
4 Do one of the following:
○ If you select Always, enter a number to forward all future incoming calls to.
○ If you select No Answer, enter a number to forward all unanswered incoming calls to and how
many rings to wait before forwarding (one ring is approximately six seconds). A value of 2 is
recommended.
○ If you select Busy, enter a number to forward all future incoming calls to when you are in
another call.
5 Select the Enable soft key to confirm call forwarding.
The idle screen returns with a moving arrow as the line label to confirm call forwarding is enabled.
To disable call forwarding:
1 Press the Menu key and select Features > Forward.
2 (Optional) If multiple lines are configured on your phone, select the line to forward from the list
using up and down arrow keys.
3 Using the up and down arrow keys, select the forwarding type you want to change and then press
the Select soft key.
4 Press the Disable soft key to turn off call forwarding.
The idle screen returns and the regular icon display as the line indicator.
Rejecting Calls from a Contact
You can send all incoming calls from a particular contact to your voice and video mail system. (If you
don’t have one set up, the call will still ring on your phone.)