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Chapter 1: Getting Started with Your
Phone
This chapter includes overview information that you may find helpful when you’re just starting to learn
about your Polycom ® SoundPoint® IP 32x/33x desktop phone, or when you have experience, but you
need a quick refresher.
Note: Phone Features Not Available
Certain phone settings are configurable by your system administrator and may not be available on
your phone.
The SoundPoint IP 32x/33x provides a powerful, yet flexible IP communications solution, delivering
excellent voice quality. The graphic display supplies content for call information, multiple languages,
directory access, and system status. The SoundPoint IP 32x/33x supports advanced functionality,
including multiple call and flexible line appearances, presence, custom ring tones, local conferencing,
HTTPS secure provisioning, and Polycom’s superb voice quality. The SoundPoint IP 335 uses Polycom®
HD™ Voice technology.
Topics in this chapter include:
• Introducing Phone Components
• Understanding the Phone Keypad
• What Displays on the Screen?
• Navigating Menus, Lists, and Fields
• Entering Data and Editing Fields
• Registering the Phone
• Troubleshooting Phone Issues
• Using the Polycom Web Configuration Utility
To customize your phone, see Customizing Your Phone. To read about the phone’s basic features, see
Using Your Phone. To read about the phone’s advanced features, see Using the Advanced Features of
Your Phone.
If you require additional information or assistance with your new phone, contact your system
administrator.