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Chapter 1: Getting Started with Your Phone
7
Note: All Capitals Not Supported
ABC mode is not supported on the SoundPoint IP 32x/33x phone. However, it is possible to enter
an uppercase character by following these steps:
1 Select the abc or Abc soft key.
2 Enter the value in lower case.
3
While the letter is highlighted, press the arrow up key. It will convert to uppercase.
Registering the Phone
Generally, your phone will be deployed with multiple other phones. In this case, your system
administrator will configure the phone parameters beforehand, so that after you set up your phone, the
phone will be registered and ready to use.
If your phone is not part of a large phone deployment, your phone may not be registered after you set it
up. Before you use your phone, you or your system administrator will have to register it.
Web Info: Registering Standalone Phones
For detailed information on how to register your phone after you install it, see Quick Tip 44011:
Register Standalone Polycom Phones.
Troubleshooting Phone Issues
If your phone is unable to operate or perform certain tasks, a warning icon will display.
Press the Menu Key, then select Status > Diagnostics > Warnings. You can press the Details soft key to
obtain detailed information about the phone issue.
Press the ClrIcon soft key to remove the Warnings icon. If you clear the icon, you can still access the
warnings from the list.
See Troubleshooting Your Phone.