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Upgrading Polycom CX700 Phone within a Microsoft Office Communications Server 2007 R2 Environment
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— Performs a hard reset, and then recalibrate the phone.
— Sign-in to the Polycom CX700 phone using your SIP URI for the
Sign-in Address value and your domain FQDN for the Domain\User
name value (e.g., ocstest1@fabrikam.com and contoso.com\ocstest1
respectively).
4. Upgrade Polycom CX700 phone from release from 1.0.522.101 to
3.5.6907.35
— Download the latest build 6907 ucupdates.exe file
http://www.microsoft.com/downloads/details.aspx?familyid=5655
95be-6cf3-4a61-a1e4-12555749ca64&displaylang=en&tm, expand the
CAB file, upload and leave it as “Pending” using Device Updater.
— Add the MAC address of the phone you are upgrading to release
3.5.6907.35 . (Later you can make 3.5.6907.35 approved but there may
be existing phones with release 1.0.522.101 that you do not want
upgraded to 3.5.6907.35 and this approach allows you to control
which phones are upgraded.)
— When upgrading from 1.0.199.123 to 1.0.522.101, a ucupdates.XML file
is copied to the Polycom CX700 phone and it should not be necessary
to sign back in, but you will want to power cycle the phone to start the
upgrade.
— If you do sign-in to the Polycom CX700 phone, use your SIP URI for
the Sign-in Address value and your domain FQDN for the
Domain\User name value (for example, ocstest1@fabrikam.com and
contoso.com\ocstest1 respectively).
— The Polycom CX700 phone should upgrade to 3.5.6907.35 at this point.
Polycom CX700 Phone Upgrade Steps - Details
Use the detailed steps in this section if you are just getting started with
configuring Microsoft Office Communications Server 2007 R2 to upgrade
Polycom CX700 phones.
Step 1 - Set Environmental Dependencies
Prior to upgrading the Polycom CX700 phone’s software, there are certain
environmental dependencies that must be in place. Some dependencies are
only required for upgrading from 1.0.199.123 to 1.0.522.101 or are considered
optional and will be noted as such.
if you do a hard reset, you will wipe the ucupdates.xml file and will need to sign in to
the Polycom CX700 phone to trigger the upgrade to 3.5.6907.35 . You may also
have to wait 15 minutes for the update to begin.