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2
Upgrading Polycom CX700 Phone
within a Microsoft Office
Communications Server 2007 R2
Environment
This chapter detailed instructions on how to upgrade Polycom CX700 IP
Phone. Due to a number of issues, the upgrade may be a two-step process,
which includes a hard reset of the phone to remove any pre-existing phone
credentials, certificates chains, and URLs.
Topics in this chapter include:
• Introduction
• Polycom CX700 Phone Upgrade Steps - Summary
• Polycom CX700 Phone Upgrade Steps - Details
A list of frequency asked questions can be found in Troubleshooting the
Polycom CX700 Phone on page 3-39.