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Page 83 Mitel
®
5360 IP Phone User Guide – Issue 1, June 2010
H
Handset 3
off-hook 7
off-hook, on-hook 7
on-hook 7
Handset and Headset Combinations 70
Handsfree Mode
overriding 39
using 39
Handsfree Mode, using 39
Hang Up 74, 75
Hanging Up 75
Headset Instructions 8
Headset, using 8
Hold
Individual 40
System 40
Hookflash, entering 40
Hunt Group Calls
diverting 65
stealing 66
Hunt Group Calls, stealing 66
Hunt Group Supervisor Features 66
Hunt Groups
accepting or rejecting Agent Help 66
Agent Help, requesting 65
agent IDs 63
Automatic Call Distribution (ACD) 63
Barge-In, using 67
calls
diverting 65
monitoring 66
stealing 66
logging out of 64
types 63
Uniform Call Distribution (UCD) 63
wrap-up timer 64
I
Individual Hold, using 40
Internal Calls, placing 32
Inter-Station Messages, deleting 58
IP Phone to the Default Settings, resetting 27
IP Phone, cleaning 8
K
Keymaps
changing 28
switching 28
L
Language, changing 17
Line Interface Module (LIM), using 11
Logging out of ACD Hunt Groups, logging out 64
Logs, call 49
Low Battery Level 72
M
Manual Call Forwarding 43
Manual Call Forwarding Settings, changing 53, 55
Members, hunt group 63
Messages
canceling 58
deleting 58
Do-Not-Disturb 59
error 77
leaving 57
pages 61
reminder 60
replying to 58
viewing 58
viewing and responding 58
voice, listening to 58
Messages at Other Extensions, leaving 57
Messages Left at Other Extensions, canceling 58
Messages, viewing and responding 58
Microphone, muting 39
Music, background 27
Mute, using 39
N
Navigation Page Buttons 6, 7
Number, redialing 33
Numbers
redialing 33
redialing external 33