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Personalizing Your Phone
Page 24 Mitel
®
5360 IP Phone User Guide – Issue 1, June 2010
Default Access Codes
The following are default system access codes. If your system uses different codes, record the
codes in the “New Code” column for reference.
Outside Line Access Codes
Extension Numbers
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
To delete the characters entered:
Press (Hold) to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press
*.
Code Type Code New Code
Emergency Call 911 (999/112 Europe)
Outgoing Call (Default) 8
Select Line Group 1 to 208 92001 to 92208
Automatic Route Selection 92000
Code Type Code New Code
Attendant 0
Phone Extensions 1000 to 1999
Hunt Groups 2000 to 2299
NOTE
Most of the following feature codes work when your IP phone is idle. However, if
you are on an active call or if the IP phone is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
Feature Page Code New Code
Account Code – Follow Calls 38 391
Account Code – Optional 38 390
ACD Agent – Log In 63 326
ACD Agent – Log In/Out 63 328
ACD Agent – Log Out 63 327
ACD Agent – Wrap-up Terminate 64 329
Activate Door Relay 28 332
Agent Help – Reject 65 376
Agent Help – Request 65 375