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Mitel
®
5360 IP Phone User Guide – Issue 1, June 2010 Page 81
Symbols
5310 IP Conference Unit, using 9
5360 IP Phone Features 2
A
About Your IP Phone 1
About Your Phone 1
Account Codes, using 38
ACD Hunt Group Wrap-Up Timer, stopping 64
ACD Hunt Groups
logging in 63
logging out 64
Agent Help
accepting or rejecting 66
requesting 65
Agent Help Calls, accepting or rejecting 66
Agent Help, requesting 65
Agent, ACD hunt group 63
Alerting Tones and LEDs 72
Angle
adjusting 15
viewing 15
Angle, adjusting and viewing 15
Angle, viewing, adjusting 15
Audio Problems 78
Automatic Access, using 29
Automatic Call Access, using 29
Automatic Trunk Answer, using 30
B
Background Music 27
Background Music, listening 27
Backlight, turning on or off 28
Barge-In, using 67
Button Assignments, viewing 27
Buttons 5
C
Call Forward
Manual 43
System 43
using 43
Call Logging, using 49
Callback (Queuing the Phone), requesting 32
Caller ID Information
displaying 42
viewing 42
Calls
answering 29, 74, 75
camping-on to phone 32
conference 46
conference, placing 46
emergency, placing 31
external 33
external, placing 33
forwarding 43
logs, using 49
monitoring 66
muting the microphone 39
phone, queuing for 32
picking up (reverse transferring) 41
placing 31
placing internal (IC) 32
recording 48
redirecting 30
stealing 66
transferring 41
waiting 29
waiting, answering 29
Calls On Hold, placing 40
Calls to External Numbers, transferring 41
Calls to Other Extensions, transferring 41
Calls Using the Analog Button, making and answering 12
Calls Using the Failover Mode, making and answering 13
Camp-On, using 32
Characters, entering dialpad 21
Codes
account 38
default system access 24
feature, default 24
Outgoing Call access 31, 33
Comfort and Safety Tips 7, 9
Conference and Placing all Parties on Hold, ending 47
Conference Calls
adding a party to 46
dropping out of 46
ending 47
placing 46
transferring 46
Conference Controller Application, accessing/exiting 9
Conference Party, adding 46
Conference Unit On and Off, turning 9
Index