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Answering and Placing Calls
Page 42 Mitel
®
5320/5330/5340 IP Phone User Guide – Issue 5, February 2011
To search for a directory name or feature:
1. Dial 307, and then press one of the following:
1 for the IC directory.
2 for the Outside directory.
3 for the Feature directory.
The Directory menu button (IC, OUTSIDE, or FEATURE—5340 IP Phones only).
2. Press the dialpad buttons to enter (up to 20) characters. See the table on page 41 for
dialpad button character descriptions.
3. Press
(Up) or (Down) or the >> (Next) or << (Previous) menu buttons (5340 IP
Phones only) to scroll through the entries.
4. Press #
(or the menu button next to the entry [5340 IP Phones only]) while the display
shows the entry to dial a number or activate a feature code.
Using Account Codes
Account codes record information for phone record reports. You may be required to enter
account codes when placing calls. Contact your system administrator for more information
about using account codes.
There are three types of account codes:
Standard account codes: Automatically entered into the phone record report whenever
you place a call.
Forced account codes: Entered before you can place an outside call.
Optional account codes: Entered at any time during a call.
To enter an optional account code:
1. While off-hook, press (Special), and then dial 390.
2. Enter the optional account code, and then press #.
To set an account code for all calls placed from your IP phone:
Dial 391 followed by the account code, and then press #. ACCOUNT CODE ACCEPTED
appears. This code is used for all calls made from your IP phone until it is disabled.
To disable the code:
Dial 391, and then press #. ACCOUNT CODE CLEARED appears.
NOTE
The IC directory may display two similar entries, one without an asterisk
and one with an asterisk. The entry without an asterisk is the primary
extension. The entry with an asterisk is a secondary extension.