Index
Page 93 Mitel
®
5320/5330/5340 IP Phone User Guide – Issue 5, February 2011
F
Feature
buttons 5
canceling 5
codes, using 28
Feature Buttons 5
Features to Programmable Buttons, assigning 27
Forwarding Calls 47
G
Group Listen, using 55
H
Handoff - Push/Pull, using 49
Handset 4
off-hook 7
on-hook 7
Handset and Headset Combinations 80
Handsfree Mode
overriding 43
using 43
Handsfree Mode, using 43
Hang Up 84, 85
Hanging Up 85
Headset, using 8
Hold
Individual 44
System 44
Hookflash, entering 44
Hunt Group Calls
diverting 75
stealing 76
Hunt Group Supervisor Features 76
Hunt Groups
accepting or rejecting Agent Help 76
Agent Help, requesting 75
agent IDs 73
Automatic Call Distribution (ACD) 73
Barge-In, using 77
calls
diverting 75
monitoring 76
stealing 76
logging out of 74
types 73
Uniform Call Distribution (UCD) 73
wrap-up timer 74
I
Individual Hold, using 44
Internal Calls, placing 36
Inter-Station Messages, deleting 68
IP Phone to the Default Settings, resetting 31
K
Keymaps
changing 32
switching 32
L
Language, changing 17
Line Interface Module (LIM), using 11
Logging out of ACD Hunt Groups, logging out 74
Logs, call 56
Low Battery Level 82
M
Manual Call Forwarding 47
Manual Call Forwarding Settings, changing 61, 64
Members, hunt group 73
Menu Buttons (5340 IP Phones only) 6
Messages
canceling 68
deleting 68
Do-Not-Disturb 69
error 87
leaving 67
pages 71
reminder 70
replying to 68
viewing 68
viewing and responding 68
voice, listening to 68
Messages at Other Extensions, leaving 67
Messages Left at Other Extensions, canceling 68
Messages, viewing and responding 68
Microphone, muting 43
Music, background 31
Mute, using 43