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Mitel 5330 and 5340 IP Phones User Guide
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Emergency Calls
Warning for emergency number dialing: Consult your local authorities for Emergency
Numbers and 911 or equivalent service availability in your area.
There are two methods of dialing emergency numbers, based on the programming of your
MCD:
Emergency Call Routing NOT programmed
Emergency Call Routing programmed
CAUTION: Verify with your System Administrator which type of emergency
number dialing you can use.
EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED
If Emergency Call Routing is NOT programmed, Emergency Number dialing should
only be performed by picking up the handset and selecting the Analog Line key you
have programmed. If Privacy Mode is enabled and the Analog Line key local line is
busy, dialing will not occur on the Line Interface Module line. Emergency dialing using
an IP connection may not be supported due to ICP system configuration and country location.
For more information, contact your System Administrator.
To make an Emergency Call using the Line Interface Module line:
1. Lift the handset.
2. Press the Analog Line key that you have programmed.
The set indicates ANALOG CALL
3. Dial your Local Emergency Number.
To make an Emergency Call using the Line Interface Module line, when the IP
connection has failed:
1. Lift the handset.
2. Press the Analog Line key that you have programmed.
The set indicates IP FAIL: ANALOG CALL.
3. Dial your Local Emergency Number.
EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED
Note: This procedure is in addition to the methods described above.
To make an Emergency Call if Emergency Call Routing is programmed:
1. Lift the handset.
2. Dial your Local Emergency Number (911 or equivalent).
For more information on using the Line Interface Module line, refer to Using The Line
Interface Module.