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Mitel 5330 and 5340 IP Phones User Guide
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Transfer
To Transfer an active call:
1. Press
(TRANS/CONF).
2. Dial the number of the third party.
3. Do one of the following:
To complete the Transfer, hang up.
To announce the Transfer, wait for an answer, consult, and hang up.
To cancel the Transfer, press
(CANCEL).
To transfer an active call during headset operation:
1. Press
(TRANS/CONF).
2. Dial the number of the third party.
3. To complete the Transfer, press the Release feature key.
Direct Transfer to Voice Mailbox
You can transfer an active call directly to the requested party's voice mailbox using the
(MESSAGE) key. If your phone has Visual Voice Mail programmed to the Message key, you
can configure a programmable line key as a Message key or provision a Speed Call key that
contains the Direct Transfer to Voice Mail feature access code (FAC).
To transfer an active call to third party's voice mailbox using the Message key:
1. Press
(MESSAGE).
2. Dial the destination number using any valid dialing method: keypad, DSS/BLF key,
Speed Call or Personal Speed Call key, Call History, Phonebook.
3. Do one of the following:
To complete the Transfer, hang up or press the Release feature key.
To abort the Transfer, press
(CANCEL) at any time before the last digit in the
destination number is dialed.
To transfer an active call to third party's voice mailbox using a Speed Call key:
1. Press
(TRANS/CONF).
2. Enter the feature access key (FAC) or press the Speed Call key that contains the FAC.
3. Dial the destination number using any valid dialing method: keypad, DSS/BLF key,
Speed Call or Personal Speed Call, Call History, Phonebook.
4. Do one of the following:
To complete the Transfer, hang up or press the Release feature key.