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Call Coverage/Consult
To answer a call for a
coworker for whom you
are a coverage point
1 Press the call appearance button of the incoming call
when ring begins or green light flashes
Note: The call is not at your terminal until the
green light is flashing.
To leave a message telling
a coworker to call the
original caller’s extension
1 Press while connected to the call
[confirmation tone]
Note: To leave a message telling a coworker to call
you, activate Leave Word Calling instead.
Coverage Callback
To use the Consult feature
to talk privately with a
coworker after answering
a redirected call
1 Press or [dial tone]
• Call is temporarily put on hold
2 Press [priority ring to coworker]
or Dial the coworker’s extension
[single-burst ring to coworker]
Note: You can privately discuss call; if coworker is
not available, press the call appearance button next
to the fluttering light in order to reconnect to call.
If your coworker has activated Send All Calls, you
must use the Consult feature to reach your coworker.
3 Press again to send call to the coworker
or Press to make it a 3-party call
Transfer Conf
Consult
Transfer
Conf