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Pickup
Pickup lets you pick up calls that are not
ringing at your telephone. Using Pickup, you
can answer a parked call (see Park & Pickup),
a call ringing at a specific extension, or a call
ringing on a specific line. If you are part of a
Pickup group, you can pick up a call ringing
anywhere in the group. Program a general
Pickup button that activates the feature or a
specific Pickup button to take a call for a group
(example: Pickup Sales) or at a specific line or
extension (example: Pickup Maria). Ask your
System Manager if you are a member of a
Pickup group and get the Pickup group number.
To program:
1. Label a button.
2. Press the Menu button.
3. Select Ext Program [Prog].
4. Select Start.
5. Press the button to be programmed.
6. Select ListFeature [List].
7. Select Pickup [Pkup].
8. Select General [Genrl] for any line
or extension; select Extension
[Ext] or Line for a specific extension
or line; select Group for a group of
extensions.
9. Select Enter and follow the prompts on
screen; select Enter again when you’re
done.
10. Press the Exit button (Home button on MLX
telephones).
To use:
• Press the programmed button. For a line
or an extension that is not programmed,
also dial the extension or line number.
• You can also use Group Pickup by
pressing the Feature button and selecting
PickupGrp [PkupG] from the
display or dialing 88.
Often-Used Features
Park & Pickup
To program:
See Programming Buttons & Settings, p. 31.
While a call is parked, use Paging to
summon the co-worker who should answer.
The person picks up the call using Pickup
and dialing your extension.
To use Park and Paging:
1. Park the call by doing one of the following:
• Press the programmed Park button.
• Press the Transfer button, dial your
extension, and press Transfer again.
• Press the Feature button and select
Park.
• Press the Transfer button and dial the
Park Zone.
2. Set up the page.
• For Speakerphone Paging:
a) Do one of the following:
• Press the appropriate Group Page
or Page All button
• Press any ICOM or SA button and
dial the Group Page or Page All
extension.
b) Announce the call and give your
extension or Park Zone.
• For Loudspeaker Paging:
a) Do one of the following:
• Press the programmed Loud-
speaker Paging button.
• Press the Feature button and
select LoudspkrPg
[LdsPg]. If necessary, dial the
zone.
b) Announce the call and extension
where the call is parked.
3. Hang up.
To pick up a parked call:
1. Lift the handset.
2. Do one of the following:
• Press the programmed Pickup button
• Press the Feature button and dial 9.
3. Dial the extension where the call is parked
or use the DSS button.