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11
Transfer
Ask your System Manager whether your
system is programmed for one-touch transfer
with automatic completion. For information
about Auto Dial buttons, see p. 20. If your
co-worker is unavailable, consider using
Barge-In (p. 21), Paging (p. 25), Park
(p. 25), or Camp-On (p. 22).
To transfer a call with one-touch transfer
and automatic completion:
Press the DSS or Auto Dial button for the
co-worker to receive the call. You do not
announce the call.
To transfer a call with one-touch transfer
without automatic completion:
1. Press the DSS or Auto Dial button for the
co-worker to receive the call.
2. Announce the call and hang up.
To transfer a call without one-touch
transfer or automatic completion:
1. Press the Transfer button.
2. Press the DSS or Auto Dial button or dial
the extension for the co-worker to receive
the call.
3. Announce the call and hang up.
Hold
When you have a call or conference on hold,
your telephone beeps once each minute and
the display briefly shows Call on Hold.
1. Press the Hold button to put a call on
hold.
Do not press the Drop button to end a
conference while the call is on hold.
2. To return to the call or conference on hold,
press the flashing ICOM, SA, or line
button that is holding the call.
Conference
A conference call can have up to three inside
participants, including yourself, and up to two
outside participants.
1. Dial the first outside number or extension.
Announce the call.
2. Press the Conf button to put the call on
hold.
3. Select an ICOM, SA, or numbered line
button.
4. Dial the next number or extension, or
press the DSS button.
5. Announce the call and press the Conf
button.
6. Repeat Steps 2–5 for each participant.
• Press the Drop button and line button
to drop any participant added.
• Press the Hold button to temporarily
leave the conference. Then press any
participant’s line to rejoin the confer-
ence.
7. To end the conference, hang up.
SECURITY ALERT:
If the system selects an SA Voice button
when you add a conference participant, you
hear a beep instead of ringing after you dial
the extension. If the call is not answered
and you press the Conf button to complete
the call, your conversation with other
conference participants is broadcast on that
extension’s speakerphone. To prevent this,
be sure to drop an unanswered extension
that you’ve called on an SA Voice button.
Call Handling
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