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10
Making Calls
Lifting the handset or pressing the Speaker
button connects you to a free line automati-
cally. When using a headset (see p. 8), select
a line button first.
To make an inside ringing call:
1. If the red light next to the SA Ring/ICOM
Ring button you want to use is not lit or if
you are using a headset, press the SA
Ring/ICOM Ring button.
2. Lift the handset, press the Speaker button,
or use the headset (see Headsets, p. 8).
3. Press a DSS or Auto Dial button, or dial
the number for the extension you want to
call.
To make an inside voice-announced call:
1. If the red light next to the SA Voice/ICOM
Voice button you want to use is not lit or if
using a headset, press the SA Voice/ICOM
Voice button.
2. Lift the handset, press the Speaker button,
or use the headset (see Headsets, p. 8).
3. Press a DSS or Auto Dial button, or dial
the number for the extension you want to
call. When you hear a beep, begin talking.
If you hear a busy tone, the person is
unavailable. If you hear ringing, the
person cannot receive a voice-announced
call but may be able to answer your call as
a ringing call.
To make an outside call:
1. If an account code is required on your
system, enter it before you make the call
(see Account Codes, p. 19).
1. If the red light next to the line button or
SA button you want to use is not lit or if
you are using a headset, press the line or
SA button.
2. Lift the handset, press the Speaker button,
or use the headset (see Headsets, p. 8).
3. Listen for a dial tone and dial the
telephone number (include the dial-out
code, if necessary), or press the outside
Auto Dial button.
4. If you are making the call for a co-worker,
transfer the call as described in Transfer,
p. 11.
Note:
For more information about programming
Auto Dial buttons, see p. 20.
Answering Calls
You can answer a call using the handset,
headset, or speakerphone. Different calls
have distinctive ringing patterns. To identify
calls by their ringing patterns, see Rings, p. 4.
To answer a ringing call:
Lift the handset, press the Speaker button, or
use the headset. If the red light is off next to
the line with the incoming call (flashing green
light), you must press the button next to the
flashing green light first.
To answer a voice-announced call:
If Mute is on (green light next to it is lit),
press the Mute button to turn Mute off. Lift
the handset or use the headset (see
Headsets, p. 8). If the HFAI button is on (the
green light next to it is lit), voice-announced
calls are answered automatically on the
speakerphone.
Call Handling