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Call Waiting
If Call Waiting is on, you hear a call-waiting
tone when a call comes in and all your lines
are in use. This feature works only on SA
and ICOM buttons, not on line buttons
labeled with telephone numbers.
When a call is waiting, you hear a single
beep (inside call) or two beeps (outside call).
To complete a call and answer a waiting
call:
1. When you hear the call-waiting tone, hang
up.
2. When the telephone rings, lift the handset
or press the Speaker button.
To put a call on hold and pick up a
waiting call:
1. Press the Hold button.
2. Press an ICOM Originate Only or SA
Originate Only button. (You must have
one of these buttons available to pick up
the call.)
3. Press the Feature button and dial 87.
4. To return to the call on hold, press the
button with the fast-flashing green light.
To turn Call Waiting on or off:
1. Press the Menu button and select Ext
Program [Prog].
2. Select Start and press any line button.
3. Select ListFeature [List].
4. Select CallWaiting [CWait] and
then select On or Off.
5. Select Enter and press the Exit button
(Home button on MLX telephones) to exit
programming.
Coverage
To program:
See Programming Buttons & Settings, p. 31.
Coverage allows calls to your extension to
ring elsewhere, so that they can be handled
by someone else. If your system has voice
mail, your calls can also be covered that way.
There are three types of coverage:
• Primary Coverage. If your calls are
covered this way, they ring immediately
at the covering telephone.
• Secondary Coverage. The covering
telephone rings after a delay of 2 rings,
giving you a chance to answer first.
• Group Coverage. Calls for a group of
people (coverage group) may be
covered by one or more people. Your
System Manager can tell you how this
works at your office.
Covering telephones are programmed with
Cover buttons used to answer calls for
others. Delay Ring on the covering telephone
can add a longer delay before your calls ring
there. If line buttons on your telephone are
set to No Ring, however, calls on those lines
are not covered (see Rings, p. 4).
To control coverage of inside calls, use these
programmable settings: Coverage Inside On
allows your inside calls to ring elsewhere;
Coverage Inside Off turns inside coverage
off.
You can also program buttons for these
Coverage features:
• Use a Coverage VMS button to prevent
or allow coverage of your outside calls
by a voice mail system. These calls may
still be covered by a person at another
extension.
• Use a Coverage Off button to turn off or
on all coverage of your calls.
Often-Used Features
Camp-On
To program:
See Programming Buttons & Settings, p. 31.
Use this feature to hold a call at a busy
extension; the call rings when the extension
is available.
To camp on a busy extension so the call will
ring at the extension when available:
1. Press the Exit button (Home button on
MLX telephones).
2. Select CampOn [Camp].
Note: Do not use Camp-On if your system is
equipped with a voice mail system.