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Barge-In
If you use this feature often, ask your System
Manager to program a Barge-In button on
your console.
If a co-worker is on the telephone or using Do
Not Disturb, use Barge-In to reach that
person in an emergency or if you have
special instructions to interrupt. When the
extension is busy, you hear a tone and
Barge-In connects you to the call; if your co-
worker is using Do Not Disturb, his or her
telephone rings.
You cannot use Barge-In on the following:
• A conference call, if the conference
already has the maximum number of
participants. (You hear a fast busy
signal.)
• Telephones that have forwarded calls by
using Coverage, Forward, or Follow Me.
(You hear ringing at the extension you
are calling.)
• Telephones that have Privacy in use.
(You hear a fast busy signal.)
• Telephones that are being programmed.
(You hear ringing at the extension you
are calling.)
• Telephones in the process of dialing.
(You hear a fast busy signal.)
To use Barge-In:
Do one of the following:
• Press the programmed Barge-In button.
• Press the Feature button and select
Barge In [Barge].
Callback & Line Request
Your system has two features that you can
use when an outside line or extension is
busy. These features give you access to the
line or extension when it becomes available.
On telephones with SA buttons, use Callback
to reach:
• Busy outside lines on SA buttons, when
you dial the dial-out code and hear the
fast busy signal.
• Busy extensions, when you dial and
hear the busy signal.
On telephones with ICOM buttons, use:
• Line Request to reach a busy outside
line when you lift the handset or press
the Speaker button and do not hear dial
tone.
• Callback for busy extensions.
To use Callback when you hear the busy
(extension) or fast busy (outside line)
signal:
1. Do one of the following:
• Press the programmed Callback button.
• Press the Feature button and dial 55.
2. If you are trying to reach an outside line,
dial the outside telephone number.
3. After you hear five short beeps, hang up.
When the line or extension is free, you
hear a long ring and three short rings.
4. Lift the handset or press the Speaker
button. You hear dial tone, and the system
dials the call.
To cancel a Callback request:
1. Press the same line button you pressed
when you tried to make the call. (The line
will have a flashing green light.)
2. Lift the handset and press the Drop
button.
3. Press the same line button again.
To use Line Request:
1. When outside lines are busy, hang up and
press the line button you want to use. Do
not lift the handset or press the Speaker
button.
2. When a line is available, the telephone
beeps. Lift the handset or press the
Speaker button.
3. Dial the outside number.
Often-Used Features
Auto Dial (continued)
To use an Auto Dial button:
1. Do one of the following:
• To make a ringing call to an inside or
outside number, press the pro-
grammed Auto Dial button
• To make an inside voice-announced
call, press an ICOM Voice or SA Voice
button and then press the inside Auto
Dial button.
2. The call is dialed automatically. If it’s a
voice-announced call, talk after the beep.