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Inter-Tel
®
INT3000 User Guide
INTRODUCTION
Enterprise Messaging (EM) is the voice processing system that provides advanced
messaging features with the E-mail Reader feature. This section provides information
and instructions about advanced mailbox tasks for users who have E-Mail Reader
enabled for their mailbox.
If your mailbox does not have E-Mail Reader enabled, you have a standard voice
mailbox (see page 9). The instructions for many voice mail tasks are identical for
standard voice mailbox and advanced mailbox users, therefore, the instructions for
these common mailbox tasks are not repeated in this section.
See the following pages for common mailbox tasks:
• Initializing your mailbox (see page 22)
• Recording your personal greetings (see page 23)
• Recording your voice mail directory name (see page 24)
• Accessing your mailbox (see page 37)
• Disabling and enabling ASR (see page 38)
• Accessing voice mail messages (see page 39)
• Recording and sending voice mail messages (see page 42)
• Canceling unheard voice mail messages (see page 44)
• Changing your mailbox password (see page 51)
• Changing the call screening transfer method (see page 53)
• Programming a fax destination (see page 54)
• Changing the message search order (see page 54)
• Programming remote messaging (see page 55)
• Screening calls (see page 64)
• Using the voice mail directory (see page 66)
NOTE: For a voice mail flowchart for standard mailbox users, see page 103.