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Inter-Tel
®
INT3000 User Guide
LEARNING MORE
TROUBLESHOOTING
If your INT3000 is not performing to your expectations, please try these simple steps.
If you are still unable to resolve the problems, contact your service representative.
NOTE: Do not attempt to service this unit yourself. All service must be done by quali-
fied service personnel.
PROBLEM POSSIBLE SPLUTIONS
Charge light will not come
on when Handset is placed
in Battery Charger.
• Make sure the AC Adapter is plugged into the Battery Charger
and wall outlet.
• Make sure Handset is properly seated in Battery Charger.
• Make sure the Battery Pack is properly placed in the Handset.
• Make sure that the charging contacts on the Handset and Bat-
tery Charger are clean.
Conversation interrupted fre-
quently.
• Make sure that the Base Unit antenna is fully vertical.
• Move closer to the Base Unit.
• Check for LOW BAT warning.
Warning tone and NO SER-
VICE message.
Move closer to the Base Unit.
Handset does not ring.
• Ringer switch may be set in the OFF position.
• Battery may be weak. Charge the Battery Pack for 8-10 hours.
• Make sure the Base Unit antenna is fully vertical.
• The Handset may be too far away from the Base Unit.