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FINDING YOUR WAY
Inter-Tel
®
INT3000 User Guide
ABOUT THE TELEPHONE SYSTEM
Follow the guidelines below when using the INT3000 endpoint on the Inter-Tel tele-
phone system.
• Your telephone system may have one dial tone for both intercom calls and out-
side calls. Or, it may have two dial tones: (1) When you lift the Handset or press
, you hear intercom dial tone. (2) When you select an outgoing line, you
hear standard outside dial tone.
• Many features are controlled by timers and “time out” if you wait too long before
performing the next step. If this happens, you must start over.
• Four fast tones or repeating fast tones signal that you made a mistake, tried to
select a restricted line, dialed a restricted or invalid number, dialed too slowly
between digits, or waited too long before performing the next step. If you hear
this signal, hang up and try again.
• Your telephone system may be equipped with an optional Inter-Tel voice process-
ing system. If so, you will be provided with a separate Voice Mail user guide that
explains the Voice Mail features.
• The INT3000 has a two-line display with 16-characters per line. The default dis-
play shows the extension number, user name, time of day, and date. Other dis-
plays include: reminder messages, do-not-disturb messages, numbers dialed, call
sources, elapsed time of calls, current call costs, error messages, etc.
• In this user guide, endpoint locations are often referred to as “stations.” Each sta-
tion in your telephone system has an extension number that allows you to place
intercom calls to it. Some stations belong to “hunt groups” that have special
extension numbers which route your call through the stations in the group. Your
customer service representative, trainer, or system administrator can provide you
with a list of extension numbers for your telephone system.
NOTE: The INT3000 endpoint is to be used with CSA Certified (NRTL/C) Inter-Tel
Converged Communications Platforms only.
SOFTWARE COMPATIBILITY
Depending upon which software version your telephone system is using, some of the
features included in this guide may not be available for your endpoint. Check with
your system administrator to see which software version your telephone system cur-
rently uses and if there are any features restrictions for your system.
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