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Inter-Tel
®
INT3000 User Guide
Index
A
About
the telephone system 19
About This Guide 2
About Voice Mail 15, 17
About Your Endpoint 3
Accessing
e-mail messages 81
fax messages 84
Accessing Your Endpoint 69
Account Codes 63
ACD (Automatic Call Distribution) Hunt Groups 71
ACD Agent IDs 71
ACD Hunt Group Login 72
ACD Hunt Groups 71
Administrators 90
Advanced Mailbox
using 78
voice mail flowchart 87
Agent Help 70
Alternate Greeting 23
Attaching the Belt Clip to the Handset 8
Automatic Call Distribution (ACD) 71
Automatic Speech Recognition (ASR) 17
Automatic System Forwarding 33
B
Basic Button Functions 4
Battery Packs vii
Button Descriptions 5
C
Call Button 6
Call Forwarding 32
Call Screening 64
Call Transfer 29
Call Waiting 27, 35
Callback And Call Waiting 29
Callbacks 25, 26
Calls
enabling/disabling hunt group 71
ending ACD 73
making emergency 27
redirecting 26, 27
waiting for called endpoint 25
Canceling
callback requests 25
Cascade Levels 55
Changing
call screening transfer method 53
directory name 24
e-mail password 80
fax destination number 54
language 50
message search order 54
personal greeting 24
voice mail message envelope 52
voice mail password 51
voice mail, e-mail, and fax message envelope 86
voice mailbox password 51
Channel Button 5
Charging Unit Wall Mounting 14
Conference Calls 60
Connecting the AC Adapters 7
Connecting the Telephone Cord 7
D
Date, Time, Name, and Extension Number Display 34
Default Feature Codes 87
Default Station Operation 51
Defaults
do-not-disturb message chart 45
mailbox password 22
Delivery Options 43
Dialpad and Indicators 3
Direct Wall Mounting 13
Directories 60
telephone 64
voice mail 66
Disabling
account codes 63
cascade levels 56
do-not-disturb 45
hunt group calls 71
message envelope options 52
time/date option 52
Displaying Information
outside party’s name 34
Displaying Information on Your Endpoint 34
Distributing Calls 71
Do-Not-Disturb 60