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GETTING STARTED
Inter-Tel
®
INT3000 User Guide
MAKING AND RECEIVING CALLS
Making and receiving calls is the basic purpose of any endpoint. With your endpoint,
you can make/receive intercom, outside, and emergency calls.
Intercom Calls
Your extension number allows other people to place intercom calls to you, without
dialing any extra codes. And, because every endpoint in your telephone system is
assigned an extension number, you can call other people in your system quickly and
easily.
NOTE: Ask your system administrator for a list of extensions.
Placing Intercom Calls
To place an intercom call:
1. Press and dial an extension number.
2. If your call goes through handsfree to the called endpoint's speaker, speak after
you hear a double tone.
If you hear continuous ringing, wait for the call to be answered.
3. When finished, press to hang up.
To place a non-handsfree call that will ring at the other endpoint until answered:
Press before dialing the extension number. (This step is not necessary if you pro-
grammed your endpoint for the Ring Intercom Always feature described below.)
To program your endpoint to always send non-handsfree calls using the Ring
Intercom Always feature or to cancel the Ring Intercom Always feature:
Dial . The current status is shown.
To leave a message if there is no answer or the endpoint is busy:
Press and dial
. Then hang up or wait for their message center to
answer. (See page 35 for more Message options.)
NOTE: This option appears only if the called endpoint has a voice mailbox.
If the endpoint is busy when you place an intercom call, you can do any of the fol-
lowing:
• To stay on the line and wait for the endpoint to become available: Do not hang
up. After a system timer expires, you hear music until the endpoint is available.
(You cannot do this if the called endpoint is in Do-Not-Disturb mode.)
• To request a callback (queue on to the endpoint): Press and hang up. When
the endpoint is available, your endpoint rings. (To cancel the queue request
before the callback, press
.)
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