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Troubleshooting
User’s Guide 12–3
I cannot connect
to a network.
■ Be sure Wi-Fi is turned on.
■ Be sure you have added the necessary server
information.
■ Be sure the network you are attempting to connect to is
not busy.
■ If you are using an SDIO Ethernet card, be sure the
proper drivers for your card are installed.
■ Be sure your user name and password are correct.
■ Tap Start > Settings > Connections tab >
Connections and check your connection settings. Tap
OK when you are finished to save your changes.
■ Be sure the WEP key is correct.
■ Be sure the IP Address is correct.
■ Be sure the hardware you are using with your iPAQ
Pocket PC is properly configured and operational.
■ Reset the device by using the stylus to lightly press the
Reset button.
I want to see the
current date.
The current date is displayed at the top of the Today screen.
I cannot
see all my
appointments.
Be sure the appointment you created is in the selected
category.
I cannot find
the document
or workbook
Isaved.
Pocket Word and Excel recognize and display documents in
only one folder below My Documents. For example, if you
created another folder in the Personal folder in My
Documents, the documents in that folder will not be shown.
To find your document or workbook, from tap Start >
Programs > File Explorer. Open the folder you created,
and then tap the file in which you are looking.
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Problem Solution